A PARENT'S BILL OF RIGHTS

• A parent has the right to be treated courteously, fairly, and with respect.

• A parent has the right to have knowledgeable and skilled people care for his/her child.

• A parent has the right to be made to feel important.

• A parent has the right to ask questions and not be intimidated by anyone.

• A parent has the right to compliment us when we do a good job.

• A parent has the right to complain when we do a poor job.

• A parent has the right to expect us to be enthusiastic and stand behind our service.

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